After Iowa’s caucus reporting system crashed with about 80 phone operators in Des Moines earlier this month, Nevada had 200 operators on site at the Rio Convention Center in Las Vegas. When reports came in about phone lines being jammed, the party texted its volunteers with the three new phone numbers — a move precinct leaders said made it far easier to reach an operator to report results.
“They did gave three different numbers and said if we couldn’t get through they would call us back,” said Ruben Murillo, a precinct chair at Coronado High School in Henderson.
Phil Sobutka, who spent more than 30 minutes dialing and redialing the party’s results hotline after his Henderson caucus finished, said the new number worked the first time he tried it.