On Thursday, I was away from home and my desk. For information and news, therefore, I relied on my iPhone. But my iPhone is on the O2 network, which went into a coma at 5.30 that morning, so I had no information or news all day. As I needed to prepare for going on BBC Question Time that night, I was alarmed.
Mobile operators O2 in Britain and Softbank in Japan reported disruptions to data services on Thursday affecting millions of customers.