London‘s subway has become the latest transportation agency to use location data collected from people‘s smartphones in a bid to improve services.
Transport for London, which operates the Tube, began collecting data in its stations this week, in order to determine how people are moving through the system and how crowded trains and platforms are. It said passengers will benefit as they will get more alerts about delays and congestion later this year. Extra trains could also be added on routes where the data indicates trains are especially congested.