Mr Tolley concluded that I had not once, in four and a half years, sworn or shouted at anyone, let alone thrown anything or otherwise physically intimidated anyone, nor intentionally sought to belittle anyone. I am genuinely sorry for any unintended stress or offence that any officials felt, as a result of the pace, standards and challenge that I brought to the Ministry of Justice. That is, however, what the public expect of Ministers working on their behalf.