With your support, EFF has helped raise the bar in ongoing discussions about how to better protect users against the abuse of their rights through DRM. Our submission [PDF] to the United Nations Conference on Trade and Development (UNCTAD) at an Expert Group Meeting on Consumer Protection last week, pointed out that the then-current draft text for a revised set of Guidelines for Consumer Protection completely omitted to deal with the problems that DRM causes consumers of digital products and services—for example how it misleads them into getting less than they paid for, prevents them from reusing or even repairing digital devices, chills innovation, and even endangers their security and their privacy.