09.04.2015 - 13:50 [ Verint ]

Bouygues Telecom Deploying Quality Monitoring Software From Verint Witness Actionable Solutions for Nationwide Network of Contact Centers

(5.Januar 2010) Verint® Systems Inc. today announced that Bouygues Telecom—the French telecommunications operator—is implementing the next-generation Impact 360® Quality Monitoring solution from Verint® Witness Actionable Solutions®. Bouygues Telecom is deploying the software across some 2,000 agent seats in its six customer relations centers located across France.