„It is very clear that this is an event that goes beyond the explanations that have been given here,“ said the Secretary General. „With all due respect to my European Observer friends, with all the affection that we have for them, there is a serious matter here that has not been clarified.“

The incident, said the leader of the hemispheric institution, „leaves a wound.” „And the best way to heal that wound, to mend that wound, is to know what really happened, what really took place,“ continued the Secretary General. „Where did this news come from that Mr. Snowden was on the plane? Why was it believed?“ The best way to clear everything up, he added, „is through transparency.“